Yourshop Questions
Home essential pack questions
15 articles
- When should I place my order for the bedding and kitchen packs?
- How long will it take for my order to arrive?
- My property isn’t listed in the building name list, what do I do?
- How do I know what bedding size I require?
- Does the bedding come in other colours?
- How is my order delivered?
- My order hasn’t arrived, what should I do?
- I have just placed my order; however I have realized I have ordered the wrong size bedding. What do I do?
- I am living in a UniLodge in New Zealand but am not able to select my property, what do I do?
- Do I get to keep my order when I move out?
- How much is delivery for Yourshop?
- Can my order be put in my room for my arrival?
- I want to place an order but I don’t know my room number yet, what do I do?
- I arrive to my property in less than two weeks, will I get my package in time?
- My items are damaged, what do I do?